About LaunchAnswer

A real team behind the AI that answers your phone.

Small businesses lose customers every day for one reason: nobody could get to the phone. We started LaunchAnswer in Goshen, Indiana to fix that — and now we help businesses across the US, with a team that helps every business get set up.

24/7Grace never takes a break

10+languages she speaks

5 minto set up yourself

$0setup fees, no contract

KKonstantinFounder · Goshen, Indiana

Why we built it

“I kept walking into great local businesses with a phone ringing and nobody free to answer it. Every one of those calls was a customer.”

Big companies have front desks and call centers. A two-chair barbershop or a family pizza place doesn't. Grace gives them the same thing — a friendly voice that answers every call, books the appointment and never forgets to pass on the message.

We're a small team at LaunchWe, a software company in Goshen. We build the app, we set it up with you in person, and we pick up when you call us.

Konstantin · Founder, LaunchAnswer

How we work with you

From hello to your first answered call — usually the same day.

Step 1We talkOn a video call, by phone — or at your business if you're near us.

Step 2We set Grace upYour hours, prices, services and the questions people always ask.

Step 3You test herCall her yourself. We fix anything that doesn't sound right.

Step 4She goes liveMissed calls go to Grace. You get a summary of every one.

Our promise

What you can count on.

A team that knows your businessWe set Grace up with you and keep tuning her as you grow. Text or call us any time.

No contracts, no setup feesMonth to month. If it isn't working for you, cancel in the app.

Your customers' data stays yoursWe don't sell it and we don't use it to market to them.

Grace never guessesIf she doesn't know, she takes a message. You stay in control of what she says.

Wherever you are

Small-town roots. Help in every state.

We started in Goshen, Indiana, where we still visit businesses in person. Everywhere else, our team sets you up by video or phone — same people, same care.

Goshen, IN · HQVideo setup anywhere in the USPhone & text supportEnglish & SpanishIn person in Elkhart County

Want to see Grace in your business?

Call her now, or book a quick video call. We'll show you how she'd answer your calls — it takes ten minutes.

(574) 766-0001

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